Customer Help
Need Help?
We're Here for You!
Hello!
If you have any questions about your order, need help with a product, or just want to ask something,
feel free to message us.
Our support team is ready to assist you!
Orders and Shipping
Orders are typically delivered within 2–5 business days after processing. Remote areas may take up to 7 days. You’ll receive a tracking link once your order is shipped.
Click on the “Sign Up” or “Create Account” button at the top of our website. Fill in your name, email, and password, then submit. You’ll receive a confirmation email once your account is set upÂ
To change your shipping address, contact our support team as soon as possible before your order is processed. Once your order is shipped, the address cannot be changed.
Once your order is shipped, you’ll receive a tracking link via email or SMS. Click the link to view real-time updates. You can also log into your account to check order status anytime.
No, we do not store your credit card information. All payments are processed securely through trusted and encrypted payment gateways to ensure your data stays safe.
We currently ship to selected countries. To check if we deliver to your location, please contact our support team or try entering your address at checkout. We’ll confirm availability and shipping options for your region.
Returns and Exchanges
We accept returns for damaged, defective, or incorrect items within 3 days of delivery. Items must be unused and in original packaging. Contact us to request a return.
We’re sorry for the mix-up! Please contact us within 3 days of delivery with your order number and a photo of the item — we’ll arrange a quick replacement or solution.
We’re really sorry about that! Please contact us within 3 days of receiving your order and share clear photos of the damaged item. We’ll arrange a replacement or refund promptly.
Once your return is approved, we’ll provide you with the correct return address. Please do not send anything before receiving confirmation from our support team
You can reach our customer support team via:
WhatsApp/Call: +92-3439373342
Live Chat: Available on our website during business hours
We’re here to help Monday to Saturday, 10:00 AM – 6:00 PM.
Contact us immediately via email or WhatsApp. If your order hasn’t shipped yet, we’ll update the address. If it’s already been dispatched, changes may not be possible.